At ZENLEAF TEA TRADING, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us through our website, messaging platforms, or direct purchases.
1. Information We Collect
We may collect the following information from you:
- Full Name
- Contact Number
- Email Address
- Shipping Address
- Order History
- Payment Information (processed securely via third-party payment gateways)
2. How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Communicate with you regarding orders, deliveries, or promotions
- Improve our products and customer service
- Ensure compliance with legal and regulatory obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Security
We implement strict security measures to protect your personal data against unauthorized access, disclosure, or misuse. Payment information is processed through secure and encrypted channels.
4. Third-Party Services
Our website or communication platforms may link to third-party services (e.g., payment gateways, courier tracking). These services operate independently and have their own privacy policies. We encourage you to read them before providing any information.
5. Your Rights
You have the right to:
- Request access to the data we hold about you
- Correct or update your personal information
- Request the deletion of your data (subject to legal limitations)
To exercise these rights, please contact us directly.
6. Contact Us
If you have any questions or concerns regarding your privacy, feel free to reach out to us:
📞 013-6860266
📧 tzenleaf@gmail.com